Frequently asked questions and tutorial videos are found here.
If you question has not been answered here, don't be afraid to ask.

Frequently Asked Questions

Q: How much oil do I use in my 2 stroke?

A: We recommend using Stihl's oil and the ratio is 50:1

Q: Does petrol go stale?

A: Yes. Petrol will last about 6 weeks before it goes stale. We recommend only buying and mixing what you need for the job

Q: When should I get my machine serviced?

A: We recommend servicing based on your usage, but generally recommend getting your machine checked out once a year for chainsaws and trimmers, and mowers every 3 years

Q: Can I get a new Owner's manual?

A: Stihl Owners manuals and Safety brochures here


Chainsaw Safety Tips


Check that your protective clothing is complete and fitting properly. Your clothing should be snug-fitting, with no loose elements getting in your way.

  • Wear trousers with a reinforced cut-retardant layer or front leg protection i.e. Chainsaw Chaps

  • Wear protective cut-retardant footwear with non-slip soles and steel toecaps.

  • Wear heavy-duty non-slip gloves, preferably in leather.

  • Don’t forget to wear proper head, face and eye protection as well as sound barriers (ear plugs or mufflers).

Check your Chainsaw, before you start up, check:
  • That all parts are intact and secure

  • The chain is the right tension

  • The chain cutters are sharp

  • The depth gauge settings are correct

  • All safety devices are in place and working

  • That there are no loose bolts, screws nuts or covers

  • If anything’s missing or damaged, don’t use the chainsaw. This is especially important if you weren’t the last person to use it.


Check your work area
  • Make sure your work area is free of tripping hazards and electrical cables. Also keep an eye out for anyone who could enter your work area and check to make sure nothing is going to fall on you while you are working (like tree-tops, etc). Don’t forget to watch out for the weather - some conditions could make your work area hazardous.

Hold and use the Chainsaw correctly
  • Keep two hands on the saw and hold it close to your body, with the body of the saw close to what you’re cutting. Plant your feet firmly and slightly apart for balance. Never try to adjust your chain or machine while the engine is running.

Maintain your Chainsaw
  • Good maintenance will extend the chainsaw’s life and ensure its safe to use. When you finish a job make sure the air filters, sprocket cover and chain brake mechanism are free from sawdust; clean the guide bar groove; oil the holes and check everything is in place.